Service
Managed IT Services in Greater Boston
What We Build
We run managed IT for Greater Boston companies whose stack is more than a GMail and shared Google drive. That means IT support for the tools you already live in, plus the custom apps, CRMs,Shopify stores, and automations a ticket mill will not touch. Day to day it is cloud and identity, backups, endpoint and email security, and a named engineer who already knows your environment. When something breaks, you are not opening a portal and waiting for tier one. We also take the work that sits next to IT: wiring systems together, retiring a dying server by moving the workload, and putting guardrails on the AI and workflow tools your team started using without a plan. If the job is only password resets and patch Tuesday, we will say so and point you at IT support in Greater Boston for the day-to-day tickets. If the job is owning the systems the business actually runs on, that is the managed IT we sell.
How We Work
We start with one environment, not a 40-page RFP. An audit of what you run, who has access, what is backed up, and what would hurt if it went down on a Tuesday. Then a written scope: what we monitor, what we will put hands on, and what stays with you or another vendor. You talk to the people doing the work, a small senior team in Greater Boston, not a rotating bench. Changes go through the same discipline we use on software. We do not rip out a working stack to put our logo on it, and we will not take over a network we have not documented. Co-managed is fine. If you have an internal IT person, we sit beside them on the custom and cloud pieces and leave the rest. If we are a bad fit for 24/7 on-site break-fix, we tell you on the first call.
Who It's For
Greater Boston teams that outgrew a part-time IT person or a cousin who does computers. Professional services, operators, and product companies with something like 10 to 80 people, a real cloud footprint, and at least one system that is not off the shelf. You want a managed service provider in Greater Boston who can do IT support without treating your custom tools as out of scope. You do not need a 200-seat helpdesk factory, and you do not need another of the IT companies in Greater Boston that only quotes hardware. If you are shopping IT consultants for a one-off project, say that. If you need someone to own the environment month after month, that is this page. If a SOC binder is the whole brief, we are probably not your firm.
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