Service
AI Agents — Voice, Text & Web
What We Build
We build two things under this umbrella: AI receptionists and voice agents that answer, book, and route calls 24/7, and custom AI agents that act inside your CRM, ticketing system, or database to do a real job, not just chat. Voice agents answer common questions, book appointments straight into your calendar, and route anything that needs a human, with a full transcript waiting for them. Custom agents handle the workflows eating your team's day — triaging tickets, chasing invoices, drafting quotes from inbound email — running inside the tools you already use.
How We Work
Everything plugs into what you already run — your phone number, calendar, CRM, and ticketing system — nothing gets ripped out. We start with one workflow, not a platform, and write the evaluations before we write the agent: a test suite of real scenarios it has to pass before every release. Guardrails come first. You decide what the agent can touch, what it can spend, and when it has to stop and hand off to a human, so autonomy grows only as trust is earned.
Who It's For
Service businesses, clinics, and multi-location operators who miss calls at lunch or run after-hours on voicemail. SMB and mid-market teams with a repetitive, judgment-light workflow burning real hours. You don't need an ML team — you need someone who's shipped this before and will tell you straight whether an agent can handle the job.