AI

How AI actually works in production: agents, automation, and tools worth paying for, from Ship Shop.

These posts are about AI that has to survive a real workflow: answering the phone, moving email, running an agent, or automating a step a person still owns. We skip tool roundups that rank products we have not used. If a model cannot take the handoff, log the failure, or stay inside the data you are allowed to send it, it is not a production system. The shelf is for that distinction, not for another list of prompts. A useful piece names the job, the handoff, and what happens when the model is wrong. It also says who is still accountable after the automation runs. That is the bar for anything filed here.